LOCATION - Richmond, VA
DEPARTMENT - Tour Planning and Delivery
COMPENSATION - $30-40,000/yr + Bonus
BENEFITS - Yes
As we complete our tenth year, NationsClassroom is in the process of fulfilling our 2020 Vision of impacting and inspiring 10,000 students in the year 2020 on educational tours of the Historic East Coast while also being recognized as one of Virginia’s greatest places to work.
Join "Inspire Nation" and take on the exciting role of Operations Coordinator/Booking Agent. Assist in serving our teachers and educators help plan and deliver all facets of their student group educational trips to Washington, DC, New York City, Boston, Philadelphia and Colonial Virginia.
This is an opportunity to make a difference in the lives of America’s youth as they learn beyond classroom walls while creating memories that will last a lifetime. In this role you’ll partner with tour suppliers (airlines, buses, hotels, food establishments, tour guides and tour destinations and inclusions) to and help to expertly craft and seamlessly deliver trips that impact and inspire students. We are a smart-growth company and see this position as one where you can grow professionally to then be promoted into a more senior tour planning or delivery role.
POSITIVITY - Positive attitude and a “can do” spirit.
ACCOUNTABILITY - Own your results.
COLLABORATION - Teamwork makes the dream work.
KNOWLEDGE- Grow personally, professionally and strive to be better everyday.
Manage all aspects of each school educational tour from registration through trip completion
Coordinate airlines, buses, hotels, tour attractions, tour guides and meal establishments
Provide educators with weekly registration status reports, and tour operations staff with timely requests and reports
Manage a variety of details associated with trips for multiple schools simultaneously
Some extended hours during peak travel season (March through June) may be required
Travel to visit your groups on tour which may include overnight stays, but no more than 14 days a year
Be proactive to understand customers, and predict and overcome potential problems
Respond quickly to customers inquiries
Collaborate proactively with and support fellow team members who might be struggling
Be inquisitive and interested, asking questions to gain clarify and understanding
Don’t take yourself too seriously at work and add levity when appropriate
Seek clarity and be mindful of the company’s goals and core values
Set and achieve priorities in ways consistent with our core values and getting the job done
Find the goodness in other team members and support them through actions and words
Be open about making mistakes and realize no one team member is perfect
Seek to always improve and accept coaching as a means to develop your career
Be empathic, caring and taking a genuine interest in others
Have a positive, energetic view and have fun at work
Be proficient in Microsoft Office including Excel, Word, Outlook and PowerPoint
Have a Bachelor's degree, but applicable work experience can be a substitute
Highly competitive compensation with the ability to increase earnings based on performance
Paid time off starting with 15 days your first year
Due to the seasonality of our business-flexible summer hours
Excellent benefits package, including medical, dental and life insurance
Casual dress, high energy and fun team-oriented environment
Supportive leadership team genuinely interested in seeing our team succeed and grow.
If inspiring and impacting the lives of students through educational travel is something about which you’re passionate and you live and can work our PACK Values, please submit your resume. Please also include a detailed and well thought-out Cover Letter outlining your skills/experience and how they can help us fulfill our 2020 Vision.
or email inspire @ nationsclassroom (dot) com
"I love you guys. You are the best. I can’t wait to start working on next years trip. If we can turn this trip this year with the government shutdown into one of the best trips I've ever taken with my kids then I can only imagine what next year brings. Thanks again for a great trip!"
"The staff at Nations Classroom has a special way of connecting with our staff, parents, and most important…our students. Their knowledge and expertise supersedes my exceptions every year. We love and appreciate the relationship with Nations Classroom. Thanks for always going the extra distance to make our trip fun, educational and memorable for our students, parents and staff. You put a huge smile on the faces of so many people…including mine. Looking forward to working with “ya’ll” next year."
"After working with another mega tour company, I was so happy to find an experienced tour company that puts people first. I could relax because I knew from our first conversation that your people LOVE what they do and they put their hearts into doing their best for our kids. Thank you for all you do!"