Terms and Conditions

The Tour Price Includes

Unless otherwise stated in the parent letter, the trip price includes round trip transportation, hotel accommodations, motor coach or vans, three meals per day while on tour, sightseeing, trip leader, admissions, taxes and gratuities, accident- related medical and dental insurance, customer service, and accounting. We are an all-inclusive tour agency and do not offer ground packages. All prices quoted are student price. Adult price is higher and if not quoted in your letter, please call for the adult price of your trip. Trip prices are based on having a minimum number of participants per transportation vehicle. If these minimum numbers are not met, additional charges, itinerary changes, or the combination of your group with other groups may result.

Not Included

Any fuel, security or baggage surcharges imposed by the airlines or bus companies, installment fees for accounting, Travel Confidently Refund Program, small group increases, processing fees, or merchandise.

Registrations

Please register early, as all registrations are processed on a first come, first served basis. The registration fee stated in your letter is non-refundable. All late registrations will be accepted based on the availability of space on the bus and/or the airlines. Any increase in airfare will be passed on to late registrants. Participants with disabilities are welcomed on the tour, but must be accompanied by a companion capable of providing all assistance required, and not require special assistance from NationsClassroom or its suppliers. Registrants with disabilities must notify NationsClassroom in writing by the registration deadline of their status and of the identity of the traveling companion. NationsClassroom starts rendering services for your traveler(s) at the time of registration. Services rendered include but are not limited to convenience fees for payment processing, administrative costs, booking fees, non-refundable deposits and/or final payments. By registering with NationsClassroom, the participant and legal guardian acknowledges and agrees that you give the Tour Leader, School, School Administration or other entity associated with the Tour Leader consent to make itinerary and/or date changes on your behalf. NationsClassroom also reserves the right to decline to accept any person as a member of the trip. Upon NationsClassroom’s determination that a participant threatens their own safety or the safety of others, the participant shall be removed from the tour and returned home at the participant’s expense. Participants agree to reimburse NationsClassroom for all reasonable costs, if any, incurred with effecting the return of a removed participant.

Payments

You will be enrolled in the NationsClassroom EZPay program automatically. The EZPay Program allows for equal installments to be billed to the payment source which you used to register. These installments will take place each month on the date as outlined on your registration letter. You will be sent a detailed statement upon registration and at the conclusion of each transaction. We will also provide you with a payment reminder on the first of each month. Should you choose to opt out of the EZPay program, 50% of the total purchase price will be due by the date on the front of your parent registration letter. The final balance must be paid by the the last installment date on the front of your parent registration letter. For the NationsClassroom EZPay program the installments will be billed to the payment source which was used to register. The dates of these installments are listed on the front of your parent registration letter as well as on the final check out screen on-line at www.nationsclassroomtours.com. To opt out of the EZPay program, you must email NationsClassroom at [email protected]. NationsClassroom accepts MASTERCARD, VISA, DISCOVER and Personal Checks. All checks should be written out to NationsClassroom. Please call customer service at 877-270-1776 with any additional questions. If your account is unpaid at the final deadline you will be assessed a $49 late fee. The unpaid spot will be subject to cancellation based on flight availability on this date. If your account is still unpaid 35 days before departure, your registration will be cancelled and the cancellation policy applies as outlined below. The plans of a great number of trip leaders, parents and students depend on the final group numbers and we ask for your diligence in keeping accounts current. Tour funds are not transferable. There will be a $35.00 fee accessed on your account per returned item including but not limited to credit card disputes, ACH draft failures, and returned checks. These fees are non-refundable. Payments made by Credit Cards and/or Debit Cards will be subject to a 4% convenience fee.

Waitlist

Your registration on the waitlist is not a guarantee of a reservation on the active tour. If you are placed on a waitlist due to late registration or an outstanding account balance after final payment your account must clear waiting list procedures and may involve additional airline and other charges. You will be notified in writing once a spot becomes available for your participant. Upon written notification, your participant will be automatically transferred to the active tour. You will have 72 hours to decline and cancel the reservation. After 72 hours the account will be subject to the standard cancellation policy.

Standard Cancellation Policy for Domestic Travel

The cancellation policy is as follows. The company incurs booking costs as soon as a registration begins. All cancellations must be made in writing to [email protected]. Please include the date, participant’s name, and Trip Code. Cancellations are determined solely by the date they arrive in the NationsClassroom office regardless of the reason. The policy applies to each individual registration as follows:

70 days or more prior to departure: NationsClassroom will retain 25% of the trip cost.

69-36 days prior to departure: NationsClassroom will retain 50% of the trip cost.

35 days or less: We regret that no refund will be issued.

Standard Cancellation Policy for International Travel

The cancellation policy is as follows. The company incurs booking costs as soon as a registration begins. All cancellations must be made in writing to [email protected]. Please include the date, participant’s name, and Trip Code. Cancellations are determined solely by the date they arrive in the NationsClassroom office regardless of the reason. The policy applies to each individual registration as follows:

120 days or more prior to departure: NationsClassroom will retain 25% of the trip cost.

119-91 days prior to departure: NationsClassroom will retain 50% of the trip cost.

90 days or less: We regret that no refund will be issued.

Purchase on Behalf Of (POBO)

Please note that the post-departure protection purchased on your behalf by NationsClassroom does not include trip cancellation coverage under any circumstances. If you would like coverage for cancellations or other eligible pre-departure events, we strongly encourage you to review the optional travel protection plans offered through our partner, Travmark. These plans will be available for review and purchase during the registration process.

Cancellation or Rescheduling by Tour Leader or Other

In the event the Tour Leader or other entity associated with the Tour Leader chooses to change the departure date, the standard cancellation charges remain effective for the original departure date. Cancellation of a tour without NationsClassroom’s consent is subject to the standard cancellation policy.

Destination(s)/Dates Subject to Change

You are registering for a private and highly customized group tour. In the event the destination and/or the departure dates need to be modified due to the actions of any governmental or civil authority, civil unrest, travel ban, school or school district, or a cancellation is caused for any other reason beyond the control of NationsClassroom, tour participants will be entitled to a refund per the standard cancellation policy.

Fundraising/Scholarship

Fundraising and/or Scholarship money will be returned to the school, Tour Leader, Club or entity that supplied the original form of payment. There are no exceptions.

Travel Confidently Refund Program (TCRP)

The Travel Confidently Refund Program is offered for your convenience and protection. The program protects your payments and provides a refund less the Travel Confidently Refund Program fee and non-refundable registration fee if you need to cancel at any time prior to 24 hours to departure. Valid reasons for cancellation include illness, death in the family, accidents, behavior violations, academic failure, financial difficulties, injury, or employment relocation. The program also protects your payments if the Tour Leader, school, or school’s administration needs to cancel at any time up to 45 days prior to departure. All participants are given the option to opt-out at registration and can refuse enrollment. This program can be added up until 14 days past the registration date. Registrations within 75 days of the departure date are not eligible for the Travel Confidently Refund Program. If you do not pay in-full at the time of registration, the program will be added into your installments and appear on each statement. The Travel Confidently Refund Program is offered as Pre-Departure Payment Protection Only. The Travel Confidently Refund Program is not a travel insurance. Please contact a travel insurance company to purchase a travel insurance plan.

Student Travel Protection Plan – Trip Mate

This document contains highlights of the plans developed by Trip Mate, a Generali Global Assistance & Insurance Services brand, which include travel insurance coverages underwritten by United States Fire Insurance Company, Principal Office located in Morristown, New Jersey, under form series T7000 et al, T210 et al and TP-401 et al and non-insurance Travel Assistance Services provided by Generali Global Assistance and Footprint ID®. The terms of insurance coverages in the plans may vary by jurisdiction and not all insurance coverages are available in all jurisdictions. Insurance coverages in these plans are subject to terms, limitations and exclusions including an exclusion for pre-existing medical conditions. In most states, your travel retailer is not a licensed insurance producer/agent and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number is 800-927-4357. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Trip Mate, a Generali Global Assistance & Insurance Services brand; We are licensed in all states. P.O. Box 527, Hazelwood, MO 63042; 1-844-777-6856; assistance [email protected]. While Tripmate markets the travel insurance in these plans on behalf of USF, non-insurance components of the plans were added to the plans by Trip Mate and Tripmate does not receive compensation from USF for providing the non-insurance components of the plans.

Student Travel Protection Plan – TravMark

This document contains highlights of the plans developed by Travmark.com, Inc., which include travel insurance coverages underwritten by United States Fire Insurance Company, Principal Office located in Morristown, New Jersey, under form series T7000 et al, T210 et al and TP-401 et al and non-insurance Travel Assistance Services provided by On Call International. The terms of insurance coverages in the plans may vary by jurisdiction and not all insurance coverages are available in all jurisdictions. Insurance coverages in these plans are subject to terms, limitations and exclusions including an exclusion for pre-existing medical conditions. In most states, your travel retailer is not a licensed insurance producer/agent, and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number is 800-927-4357. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Travmark.com, Inc. 1 Hollywood Avenue #24B Ho Ho Kus, NJ 07423 CA License# 0I96377. While Travmark.com, Inc. markets the travel insurance in these plans on behalf of USF, non-insurance components of the plans were added to the plans by Travmark.com, Inc., and Travmark.com, Inc. does not receive compensation from USF for providing the non-insurance components of the plans.

Exclusions

The Travel Confidently Refund Program does not make refunds in the event the trip is canceled as a result of or following acts of force majeure, including, without limitation, acts of God, war (whether declared or not), terrorism, pandemics other than Covid-19, quarantine or civil unrest. All decisions are final and participants cannot enroll later. Fees for returned payments, late fees, installment charges, merchandise purchases, and fundraising monies are not refundable, nor are specialized plane tickets purchased for individuals. To be eligible for a refund, participants must have paid all monies due on time. Failure to pay on time will cancel the eligibility for refund. The TCRP must be purchased 90 days or more prior to departure. Once purchased, the TCRP may not be removed.

Refunds

Whenever possible refunds will be issued back to the original form of payment. A refund check will be issued in the name that appears on the participant’s account. For minor aged participants, refunds will be made payable to the parent / guardian that is listed as the account holder. If there are any disputes as to who the refund should be paid to, NationsClassroom reserves the right to issue the refund in the name of the minor aged participant. All refund checks are mailed 4-6 weeks after the request has been processed. There will be a non-refundable $35 stop-payment fee for lost refund checks Please allow 7 to 10 business days for credit card and debit card refunds. This time period will begin once the account holder receives the electronic confirmation of cancellation. Please note that E-Checks and Money orders will be refunded by check. When getting a refund, cashing a check or accepting a credit to your bank or charge account is final and parties agree to pursue no further compensation. No refunds will be issued to families with active credit card or EFT disputes. Merchandise costs, installment fees, late fees, and returned item/payment charges are non-refundable.

Hotel Accommodations

NationsClassroom is not responsible for assigning roommates. The Tour Leaders responsible for assigning roommates, with males and females being separated based upon their birth assigned gender, and adults separated from students and/or minors. Adult participants are responsible for arranging for their own roommates. If, for any reason, an adult participant cannot find a roommate or one is not available, then they will be required to pay the single occupancy rate. Minor participants are not permitted to lodge in a room by themselves and must have at least one roommate, or in most instances, at least three roommates per quad occupancy requirements for the tour and tour pricing. If for any reason, a minor participant cannot be grouped with the required number of roommates for the tour, then that participant(s) may be required to pay an increased occupancy rate, if such vacancy is available, and/or for the costs to have a lodging chaperone accompany the minor to prevent the minor participant from rooming alone.

Flights

We reserve flights on major carriers. We cannot guarantee non-stop flights, and in some cases, the group may have to be split for flights. We cannot guarantee a specific airport or airline. While we attempt to secure preferred airports for departure, this cannot be guaranteed and groups must be prepared to depart from airports that may be a significant distance from home. Seating assignments will be made by the airlines and upgrades, stopovers, changes and use of frequent flyer mileage are not possible. NationsClassroom is not responsible for schedule changes, mechanical or weather delays that may occur. In the event of airline cancellations of a scheduled flight, NationsClassroom will attempt to obtain alternate flight plans. Due to group air travel restrictions, individual flight deviations are not available. Flight departure times and actual travel times are not guaranteed and may affect the length of time spent in destinations. Any flight information provided prior to departure is subject to change. Please allow three days of flexibility on each side of your participant’s travel dates for contingencies. Any baggage fees charged by the airline are the responsibility of the individual traveler at time of check-in.

Special Dietary Requirements

NationsClassroom cannot be responsible for accommodating any food allergies, or dietary requirements and restrictions, and is not responsible for any problems associated with the same. All issues regarding food and drink, including allergies, or dietary requirements and restrictions, are the sole responsibility of the participant.

Authority on Tour

By registering with NationsClassroom, the participant and/or Guardian agrees that the participant will abide by the authority of the Tour leader or NationsClassroom representative. The participant must at all times strictly comply with local laws. If the participant is affected by any condition, medical or otherwise, that might affect other participant’s enjoyment of the tour, the participant must advise NationsClassroom at the time of booking. Should the participant fail to comply with the above or commit any illegal act when on the tour or, if in the opinion of the Tour Leader, the participant’s behavior is causing or is likely to cause danger, distress or annoyance to others, NationsClassroom may terminate that participant’s travel arrangements without any liability on NationsClassroom’s part and the participant and/or Guardian will not be entitled to any refund for unused or missed services or costs incurred resulting from the termination of the travel arrangements.

Unused Services

There will be no discounts or monies refunded for missed or unused services, including the participant’s voluntary or involuntary termination/departure from the tour, which includes but is not limited to sickness, death of a family member etc, late arrival on the tour, or premature departure either voluntarily or involuntarily.

Video/Photographic Likeness

Any photographic, film, video likeness or audio recordings of participants while on tour may be edited and used by NationsClassroom in future marketing campaigns without any notification or compensation to the participant.

Errors and Omissions

Although NationsClassroom has made a concerted attempt to verify the accuracy of statements made herein, NationsClassroom cannot be held responsible for any error, omission or unintentional misrepresentation that may appear in their brochure, travel documents, or on the website.

Privacy

Arrangements require coordination with various providers who deliver requested services making it necessary to share some personal information provided. Please visit www.nationsclassroomtours.com or learn more about the NationsClassroom Privacy Policy.

Additional Risks

Additional risks and dangers may arise including, but not limited to, hazards of traveling in undeveloped areas, hazards of travel by boat, train, automobile, aircraft and other means of conveyance, animal interactions, forces of nature, political unrest, other unrest, hazardous local customs and practices, differing levels of sanitation, differing standards of safety, risks associated with water, food, plants, insects and differing animal regulation, accident or illness in areas lacking means of rapid evacuation or medical facilities, and acts of national and local governments and unrest and acts of others against governments. These risks are not an exhaustive list but are examples of many kinds of risks. You are voluntarily participating in these activities with the knowledge that there are significant dangers involved, and you hereby agree to accept any and all risks. As lawful consideration for the agreement with NationsClassroom to participate in such trips and activities you agree you will not make a claim against NationsClassroom, its related companies or its personnel or sue for bodily injury, emotional trauma, death, property loss or damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or in any and every other way participating in the trip. You release NationsClassroom, its related companies and its personnel from any and all claims, known or unknown, arising from contracting for, traveling to or from, and in any and every way participating in a trip. This release of liability and assumption of risk agreement is entered into on behalf of you and all members of your family and party, also including minors accompanying you. This agreement also binds your heirs, legal representatives and assigns. Security is a major concern to all of us and the situation globally is constantly changing. Events around the world, coupled with the “Travel Advisories” put out by various governments, may at times necessitate changes to the accommodations and itinerary or even trip cancellation. You must accept these risks involved in travel to any country that may experience security difficulties and accept responsibility for your own travel decisions. Where the guest occupies a motor coach seat fitted with a safety belt, neither NationsClassroom nor the Operator nor its agents or co-operating organizations or service providers will be liable for any injury, illness or death or for any loss or damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn at the time of such an accident or incident. This exclusion and limitation of liability shall not be used to imply that the Operator or its agents or affiliated entities are liable in other circumstances.

Additional Provisions

NationsClassroom cannot be held responsible for loss of personal property including money, and the company is not responsible for locating lost property. The suppliers providing travel services and accommodations are independent contractors and not agents. NationsClassroom cannot be held responsible for personal injury, property damage, or loss of earnings from any event whatsoever caused by hotels, railways, airlines, and all sub-contracted services. The participants shall indemnify, defend, and hold harmless NationsClassroom and its officers, directors, partners, agents, members, and employees from and against and all demands, claims, damages to persons or property, losses and liabilities, including reasonable attorney’s fees, except to the extent and percentage attributable to NationsClassroom negligence or wrongful action. All parties agree that in the event of legal action concerning this agreement, all litigation shall be brought only in Henrico County Virginia and that such litigation shall be decided pursuant to the laws of Virginia. By registering with NationsClassroom and reserving a spot on the trip, the participant and legal guardian acknowledges and agrees to all of NationsClassroom’s terms and conditions found on the NationsClassroom website. NationsClassroom may amend the terms and conditions from time to time without notice to you, other than posting the amended terms and conditions to the NationsClassroom website: www.nationsclassroomtours.com.

Address

9204 Center Oak Court, Suite B, Mechanicsville, Virginia 23116

Phone

877.270.1776 Fax: 804.303.9797

Website

www.nationsclassroomtours.com